Help with Tomee Tippee toddler bottles
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Category: General Chat
Forum Name: General Chat
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URL: https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15906
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Topic: Help with Tomee Tippee toddler bottles
Posted By: Two Blondinis
Subject: Help with Tomee Tippee toddler bottles
Date Posted: 01 April 2008 at 9:34pm
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http://www.wobble.co.nz/catalog/product/502-tommee-tippee-flipit-straw-355ml.html - This thingy
I've just got a pack of the replacement straws for this bottle and they are different than any of the other packs we have 
The end of the bendy straw bit that used to seal the lid is like a plug now (rather than sealing both top and bottom) and now it leaks all over the place! I'm sure this can't be right - I'm obviously doing something wrong with it or knowing my luck they've changed the design on me 
HELP!!!!! Thanks  ------------- http://lilypie.com"> 
 
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Replies:
Posted By: Maya
Date Posted: 01 April 2008 at 9:39pm
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I'm not sure, but the straws we got in the replacement kit were too long for the bottle so I ended up just using the brush to clean the original straws. -------------  Maya Grace (28/02/03)
 (02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Bombshell
Date Posted: 01 April 2008 at 10:04pm
no help - we use the BF cheap versions of this bottle and are very cool...and I love them for $4!!!!
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Posted By: pepsi
Date Posted: 01 April 2008 at 10:07pm
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Yep, they have changed the straws at both ends so it now has a round mouthpiece and the seal part isn't compatable with the older bottle!!!! I have a new one now which I wasn't happy with doing, but had to cause Alyssa is so used to that thing now.
So yeah, you can't use the old style bottle anymore once the old straws break down, as well as the fact the new straws don't seem to last as long and I have already had to replace it twice in only a couple of months. I'm planning to contact them to complain cause it blows!
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Posted By: Two Blondinis
Date Posted: 01 April 2008 at 10:31pm
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ARGH!!!! I knew it!!!! damn them *shakes fist*
------------- http://lilypie.com">
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Posted By: HippyMama
Date Posted: 01 April 2008 at 11:10pm
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So how old are the 'old' bottles? I am glad I came across this, I think - mostly because I have about three of the same type of TT bottles here waiting for me to get off my bum and buy replacement straw kits. I may as well just buy a new bottle by the sound of it? ------------- Mama to two earth walkers & two angels. Remember, you are not managing an inconvenience; You are raising a human being. ~ Kittie Franz Next Slingbabies! Meet - Friday 4th May !! |
Posted By: Andie
Date Posted: 02 April 2008 at 2:02pm
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I was wondering that too, Pearls. The one in the pic, is that the old straw or new one? Or can't tell from here? ------------- Andie |
Posted By: Kellz
Date Posted: 02 April 2008 at 2:09pm
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I have one of those cups, and one of the slimmer cups with patterns on that is insulated. The straw is diff shape. Will go see if u ca swap the straws over. I always find it really hard to thread the straws back in.
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Posted By: caraMel
Date Posted: 02 April 2008 at 2:18pm
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Hey Toni, I read a post on another forum by a woman who had the same problem. She rang TT and they sent her out lids from the new cups to fit the new style straws. (The new lids still fit the older style cups)
Hopefully they'll do the same for you? ------------- Mel, Mummy to E: 6, B: 4 and: 
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Posted By: pepsi
Date Posted: 02 April 2008 at 3:56pm
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I e-mailed them today to complain..
Anywhooo...in case anyone is interested, here is a pic of the 2 different lids..the one on the left is the new style and the one on the right is the older one. The actual bottle part on both are the same.. 
Another thing I noticed today when I was at my mums place is that her "nuby" brand straw bottle seems to have exactly the same straw as the old style bottles! So I'm going to try it out in the Tommee Tippee one and see if it definitely fits. If so, then maybe we'll be able to buy nuby straws to replace the old ones? |
Posted By: Andie
Date Posted: 02 April 2008 at 7:26pm
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Thanks Pepsi - knew i could count on you to clear that up! ------------- Andie |
Posted By: MyMinis
Date Posted: 02 April 2008 at 8:12pm
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we have the one on the right, i love them, even james uses them fine he loves them, i can give them to the kids with water in them at bedtime without fear of them spilling everywhere
they are a bit fidly to put the straws back in and to clean them but we love them ------------- http://lilypie.com"> 
http://lilypie.com"> 
http://tweetytweety85.bebo.com - bebo |
Posted By: Katherine
Date Posted: 03 April 2008 at 12:37am
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Two Blondinis, which bit do you need? The bendy straw bit? I am just about to throw out Em's sippies like this one as they are leaking (for a different reason) but I have one brand new bendy straw part in the cupboard if you want it. PM me if you do. (Mind you, it might cost $4 to post it with NZ Post's new pricing, so might not be worth it!!!) |
Posted By: Two Blondinis
Date Posted: 03 April 2008 at 10:15am
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yep, we need the bendy straw bit. How much do you want for it? I know they're not cheap!
Don't worry about posting it - just give it to Emma next time you see her and I'll get it off her  ------------- http://lilypie.com">
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Posted By: Maya
Date Posted: 03 April 2008 at 12:33pm
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I put the gremlins ones in their cots at night as they're in the habit of waking up at night for a drink of water.
We haven't had to replace our straws yet, but I did buy a replacement kit just to get the brush to clean the straw with, and then discovered that the new straw didn't fit the bottle anyway. ------------- Maya Grace (28/02/03)
(02/01/06)
The Gremlins:Sienna Marie & Mercedes Kailah (14/10/06)
Lil miss:Chiara Louise Chloe (09/07/08)
Her ladyship:Rosalia Sophie Anais (18/06/12)
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Posted By: Kellz
Date Posted: 03 April 2008 at 12:35pm
| Arent the straw kits very close to the same price as a new cup anyway? |
Posted By: pepsi
Date Posted: 03 April 2008 at 3:42pm
| Well just to update you all, I e-mailed Tommee Tippee with my complaints yesterday and they have e-mailed me back today to confirm they will send out replacement lids for Alyssa's bottles as well as some more straws as I mentioned that the new style have not lasted as long. So yeah, it definitely pays to contact them if you are in the same boat as they are currently willing to rectify the problem. I think at some point they will probably stop sending out new lids though as surely they won't do it for everyone or they'll never sell any new bottles! hehe |
Posted By: HippyMama
Date Posted: 03 April 2008 at 4:05pm
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Is there a particular website we can go to Pepsi? I will probably need to send out an email too. ------------- Mama to two earth walkers & two angels. Remember, you are not managing an inconvenience; You are raising a human being. ~ Kittie Franz Next Slingbabies! Meet - Friday 4th May !! |
Posted By: pepsi
Date Posted: 03 April 2008 at 4:57pm
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The Tommee Tippee contacts page is http://www.tommeetippee.co.nz/contactus.asp - here
The specific NZ TT address is tommee_tippee@jackel.co.nz |
Posted By: Two Blondinis
Date Posted: 03 April 2008 at 5:30pm
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Thanks for that Yumi ------------- http://lilypie.com">
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Posted By: caraMel
Date Posted: 14 April 2008 at 5:52pm
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Thought I'd bump this up because I got a reply from the TT distribution company today. I'm so stoked, they didn't have the right colour lid left for Benjy's cup so they are very kindly sending me out a whole new cup!!
Awesome customer service, way to go Jackel NZ! ------------- Mel, Mummy to E: 6, B: 4 and:
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Posted By: Roksana
Date Posted: 15 April 2008 at 9:59am
I just emailed them too...I have the same problem and didnt know who to contact. Thanks Yumi!! ------------- http://lilypie.com"> 
http://lilypie.com"> 
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Posted By: Two Blondinis
Date Posted: 15 April 2008 at 7:06pm
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I finally got a reply last night - said they were aware of the problem... that was it!
So I emailed them back saying "well actually no that is not ok - the directions on the back of the straw replacement set shows the OLD DESIGN lids! I want you to do something about this"
Guess who's also getting a whole new cup! Blardy cheek! ------------- http://lilypie.com">
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Posted By: Katherine
Date Posted: 15 April 2008 at 7:18pm
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Sorry, I forgot to check this thread before -- I've set the straw aside and will give it to Emma tomorrow to pass to you. You can have it for free, I just want to get rid of it and I'm glad it can go to a good home! :) So don't toss out that old lid just yet!!! |
Two Blondinis wrote:Posted By: pepsi
Date Posted: 15 April 2008 at 7:19pm
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Far out can't believe they took so long to reply! I already have my replacement lids which arrived on Monday. I guess it depends on which customer service person you deal with as to how efficient they are?
Glad you're getting a whole new cup for your trouble! |
Posted By: Roksana
Date Posted: 17 April 2008 at 10:22am
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I got a reply today saying that out of goodwill I will be getting my two cups sent to me!!
I guess I sounded angry enough on my first email. Toni, how pathetic that they didnt offer the new cup on the first email!!! arrggg ------------- http://lilypie.com">
http://lilypie.com">
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Posted By: Roksana
Date Posted: 22 April 2008 at 1:57pm
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YAY!!
I just recvd two bottles. One skinny and one fat one!! Good on them!! And that for letting us know who to contact!!  ------------- http://lilypie.com">
http://lilypie.com">
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