https://www.ohbaby.co.nz/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 04 Apr 2026 14:06:01 +0000 Mon, 10 Mar 2008 15:15:15 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.05 360 https://www.ohbaby.co.nz/forum/RSS_post_feed.asp?TID=15175 https://www.ohbaby.co.nz/forum/forum_images/web_wiz_forums.png https://www.ohbaby.co.nz/forum/ https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321923&title=treasures#321923 Author: fattartsrock
Subject: 15175
Posted: 10 March 2008 at 3:15pm

fattartsrock wrote: I had 2 faulty packs ages ago, so I emailed them then sent the faulty naps to them, and they sent me out 4 packs fo rmy trouble. I was very, very impressed.

I only sent back 2 faulty naps to them, had about 4 or 5 in each packet, I used sellotape on them, so as not to waste... (it was a prob with the tabs) and got 4 packs of nappies for it. ]]> Mon, 10 Mar 2008 15:15:15 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321923&title=treasures#321923 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321919&title=treasures#321919 Author: Shorty
Subject: 15175
Posted: 10 March 2008 at 3:11pm

I am surprosed that Huggies were not helpful.
We had a faulty pack, I sent them a sample and they replaced the whole packet with 2, all within the week. I was pretty stocked with that.


]]> Mon, 10 Mar 2008 15:11:08 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321919&title=treasures#321919 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321888&title=treasures#321888 Author: EthansMummy
Subject: 15175
Posted: 10 March 2008 at 2:17pm

I had half a packet of faulty nappies a month ago and I complained but because I couldn't send them a sample of the fault (I had finished the packet) I never heard back from them!!!!

Otherwise they are really good thou. It hasn't stopped me using their nappies. ]]> Mon, 10 Mar 2008 14:17:13 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321888&title=treasures#321888 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321858&title=treasures#321858 Author: Bel
Subject: 15175
Posted: 10 March 2008 at 1:37pm

Surely a bit of a pity that you have to be impressed after they have dealt with faulty nappies...?

But always nice to hear about good customer service!!]]> Mon, 10 Mar 2008 13:37:21 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321858&title=treasures#321858 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321855&title=treasures#321855 Author: fattartsrock
Subject: 15175
Posted: 10 March 2008 at 1:32pm

I had 2 faulty packs ages ago, so I emailed them then sent the faulty naps to them, and they sent me out 4 packs fo rmy trouble. I was very, very impressed.]]> Mon, 10 Mar 2008 13:32:51 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321855&title=treasures#321855 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321815&title=treasures#321815 Author: Maya
Subject: 15175
Posted: 10 March 2008 at 12:38pm

Even tho I am a cloth girl, I just have to give Treasures a big thumbs up. Last night Willie went on an emergency nappy mission at midnight to get sposies coz I have enough washing to do with all the spewy sheets let alone tummy-bug nappies, and when I opened the packet half of them are faulty.

OK so no thumbs up for that, but I rang their 0800 number this morning and spoke to a lovely man who is sending me out a replacement and he was very apologetic and sweet, so I am most impressed. Huggies were less helpful when I had probs with their Dry Nites.]]> Mon, 10 Mar 2008 12:38:50 +0000 https://www.ohbaby.co.nz/forum/forum_posts.asp?TID=15175&PID=321815&title=treasures#321815